top of page
Got Questions ?
Our Products

 

How do your shirts fit?

Please refer to our sizing chart on your left. Our t-shirts are made to offer a classic athletic cut. If you prefer a looser, more relaxed look, we recommend choosing the next size up.

 

What fabrics and ink do you use?

We print all of our designs on soft, high-quality blanks. They are made of 100% Fine Jersey cotton, combed for softness and comfort. We use only water-based/discharge inks for super soft, breathable, ultra wearable prints.

 

Care & Shrinkage

All our shirts are made of 100% cotton, therefore they may shrink about half a size when washed. Wash in cold water with similar colors and dry on low heat to minimize shrinkage. Washing your shirts inside out will prolong their life as well as help prevent color bleeding, which is more likely to occur on darker, richer colors.

 

Shipping

 

What shipping services do you offer?

We currently offer domestic Standard Shipping and expedited Two-Day Shipping via the United States Postal Service (USPS) or United Parcel Service (UPS). Shipping options and costs are indicated during the checkout process.

 

Do you ship to APO / PO Boxes?

For delivery to APO or PO boxes, select Standard Shipping at checkout. USPS delivers to both APO addresses and PO boxes, and we do not charge extra for this service. ​

 

When will my order ship?

Orders for all in-stock items received before 6:30 AM EST Monday through Friday will ship the next day. We make every effort to ship orders placed after this time the next day, however we only guarantee that they will ship the following business day. Any orders received on weekends or national holidays will ship within 72 hours.

 

Pre-Order items may take an additional 10-12 days until shipment.  These are items that are either recently out of stock,  in production, or have been newly added to our lineup.

 

What if I haven't received my order yet?

Please wait 1 business day to receive your tracking number. If you have not yet received it via email (check your spam box) please contact us for the tracking number. Keep in mind that the UPS or USPS tracking number may take up to 1 business day to yield any useful info. If it has been over 7 days since you received a tracking number please contact customer support

 

Returns & Exchanges

 

What is your return/exchange policy?

Quality and customer satisfaction are very important to us! If you're not completely satisfied, please let us know and we'll make every effort to make things right. We will gladly provide a return or exchange within 30 days of delivery for a full refund of the purchase price (we do not refund original shipping charges except in cases of a product defect or shipping error). The item must be returned in original (new) condition and in original packaging (whenever possible) to ensure credit. Purchased items are determined original (new) provided the item(s) are undamaged, unworn, unwashed and with all original tags attached. Please contact us if you'd like to initiate a return or exchange. All exchanges are sent out via standard USPS shipping. Please allow 5-7 days for processing on all returns and in-stock exchanges.

 

What if my order arrives damaged?

If you receive a damaged or defective item, contact us within 3 days of delivery. Please provide us with the order number and item number from your original confirmation e-mail, as well as your e-mail address or phone number. We will make every reasonable effort to assist you with your return. If there is extensive damage to the carton upon delivery, contact us immediately.

 

Privacy & Security

 

What is your privacy policy?

This website is operated by Single Wing Athletic LLC (Single Wing). Single Wing respects our visitors' privacy, and provides this policy to ensure that they are informed of Single Wing's rights to collect and make use of certain information. Single Wing collects personally identifiable information, like names, postal addresses, email addresses, phone numbers etc., when voluntarily submitted by our visitors. The information provided is used to fulfill a specific request or transaction during the ordering process and for order confirmation and tracking purposes only. ​ Single Wing does NOT sell or lease this information to anyone. We may share this information with our authorized service providers that perform certain services on our behalf. These services may include order fulfillment, credit card payment processing, product shipment, customer service and website functionality support.

 

Is my personal information safe?

Your personally identifiable information is kept secure. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. Only authorized employees and service providers of Single Wing (who have agreed to keep all information secure and confidential) are privy to this information.

 

Are sales transactions secure?

Single Wing uses Paypal in processing all sales transactions made through this website. Paypal is one of the most well-known and trusted names in online payment processing. All financial information (like credit card numbers) is securely stored and encrypted on their servers, so no information is shared with Single Wing. For more information on Paypal's policies, please visit their website.

 

Do you use cookies?

The site may use cookie and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.

bottom of page